Portal:Toolforge/Admin/Runbooks/ToolsNfsAlmostFull
The ToolsNfsAlmostFull alert fires when the Toolforge NFS server is almost out of disk space. This happens surprisingly often as the NFS share has no quotas. When that happens, generally a task similar to task T247315 is created with administrator work logged on it and a tree of user tasks that we assign to end users to clean up their tool shares or project shares with some advice and assistance where possible.
Error / Incident
The Toolforge NFS server is almost out of disk space. This generally means that some space needs to be freed up. As of 2024-01-03 the nfs server is tools-nfs-2.tools.eqiad1.wikimedia.cloud.
Note that this alert comes in multiple severity levels, a warning alert means that there's much more space available than for a critical or a page alert.
Admin actions include, but are not limited to:
- Truncate automatically-created *.out and *.err files that were created by job file logs.
- Log files generated by the webservice command such as access.log and error.log can be treated similarly.
- Other files should probably be checked with the user before deleting unless the situation is very urgent (usually asking the user in the phabricator task is enough).
- If a service is consistently filling up NFS volumes, and users cannot be reached, it could be shut down as a danger to the overall service. We should make our best effort to avoid needing to do that, of course.
The #Debugging section has some tips to find what's filling up the volume.
Debugging
Try what was done last time
If the alert fires after a very short time (about a week or so) after the last time cleanup was done, it is usually caused by the same thing as the last time. Look at the task for that cleanup and look what was done there. Cleanup those again and nudge those maintainers.
Locate disk hogs
# ionice -c 3 nice -19 find /srv/tools -type f -size +100M -printf "%k KB %p\n" | sort -h > tools_large_files_$(date +%Y%m%d).txt
This will take a few hours to complete.
Common issues
Add here any new common issues you find.
Related information
Old incidents
Add here any new tasks for incidents you might encounter.