Help:Toolforge/Email
This page covers using sending email to users, tools, and from programs running in Toolforge.
Please note that Toolforge emails servers enforce ratelimits per email address.
Mail to users
Mail sent to user@toolforge.org (where user is a shell account) will be forwarded to the email address that user has set in their Wikitech preferences if it has been verified (the same as the 'Email this user' function on wikitech).
Any existing .forward in the user's home will be ignored.
Mail to a Tool
Mail can also be sent "to a tool" with:
toolname.anything@toolforge.org
Where "anything" is an arbitrary alphanumeric string. Mail will be forwarded to the first of:
- The email addresses listed in the tool's
$HOME/.forward.anything, if present; - The email addresses listed in the tool's
$HOME/.forward, if present; or - The email addresses of the tool's maintainers.
Additionally, tools.toolname@toolforge.org is an alias pointing to toolname.maintainers@toolforge.org mostly useful for automated email generating from within Cloud VPS.
$HOME/.forward and $HOME/.forward.anything need to be readable by the user Debian-exim; to achieve that, you probably need to explicitly make the file world readable with a shell command like chmod o+r $HOME/.forward*.
All of these addresses can also be used via the legacy tools.wmflabs.org domain
Mail from Tools
Sending via SMTP
The SMTP protocol can be used to send outbound emails from a tool running in Toolforge. The mail.tools.wmcloud.org service name is used as the public mail exchange (MX) host for inbound SMTP messages to the toolforge.org (and the old tools.wmflabs.org domain) domain and points to a server that can process both inbound and outbound email for Toolforge.
Containers running on the Toolforge Kubernetes cluster do not install and configure a local mailer service. Tools should instead send email using an external SMTP server. The mail.tools.wmcloud.org service name should be used as the target SMTP server.
You should use an email address controlled by your tool as the From: address for outgoing email.
See also
Communication and support
Support and administration of the WMCS resources is provided by the Wikimedia Foundation Cloud Services team and Wikimedia movement volunteers. Please reach out with questions and join the conversation:
- Chat in real time in the IRC channel #wikimedia-cloud connect or the bridged Telegram group
- Discuss via email after you have subscribed to the cloud@ mailing list
- Subscribe to the cloud-announce@ mailing list (all messages are also mirrored to the cloud@ list)
- Read the News wiki page
Use a subproject of the #Cloud-Services Phabricator project to track confirmed bug reports and feature requests about the Cloud Services infrastructure itself
Read the Cloud Services Blog (for the broader Wikimedia movement, see the Wikimedia Technical Blog)