From Wikitech
Jump to navigation Jump to search

Cloud Services currently uses the IRC network to conduct discussions and is the main platform for help/requests. The channel is located on the Freenode network and the channel is called #wikimedia-cloud connect. See m:IRC for more general details.

Things you can do there

It is a help channel, so you can just ask anything related to the Cloud Services. The occasional off-topic about real life/events at Wikimedia is okay.

Example of what you can do in there:

  1. Ask for help about Cloud Services.
  2. Request attention for a Cloud Services bug filed in Phabricator.
  3. Ask for access a specific project.

Things you cannot do there

Like all other IRC channels, you can talk in real time with others in the channel. Some basic rules that people should follow and adhere to:

  1. No spamming/advertising
  2. No shouting (i.e. Using all capital letters for every word).
  3. Use a pastebin for code snippets longer than 2-3 lines.

People who are persistently disruptive may be temporarily or permanently banned from the channel. See the mw:Code of Conduct for more details. See also our Team Social Norms that we try to encourage.

You should avoid publishing any kind of potentially personal information on the channel as it is publicly logged and viewable by all. If absolutely needed, feel free to send a private message to your recipient.

Getting into the channel

Anyone can just enter the channel, usually through any IRC client or via Freenode's webchat.

External links