Wikimedia Cloud documentationThis is a documentation page for Wikimedia Cloud. If you can improve it, please do that. You can also request help on #wikimedia-cloud connect. For all documentation pages, please see the List of all documentation pages for Wikimedia Cloud. If you are seeking a help with a specific project, please contact the project owners.
Cloud Services currently uses the IRC network to conduct discussions and is the main platform for help/requests. The channel is located on the Freenode network and the channel is called #wikimedia-cloud connect.
Things you can do there
It is a help channel, so you can just ask anything related to the Cloud Services. The occasional off-topic about real life/events at Wikimedia is okay.
Example of what you can do in there:
- Ask for help about Cloud Services.
- Request attention for a Cloud Services bug filed in Phabricator.
- Ask for access a specific project.
Things you cannot do there
Like all other IRC channels, you can talk in real time with others in the channel. Some basic rules that people should follow and adhere to:
- No spamming/advertising
- No shouting (i.e. Using all capital letters for every word).
- Use a pastebin for code snippets longer than 2-3 lines.
People who are persistently disruptive may be temporarily or permanently banned from the channel.
You should avoid publishing any kind of potentially personal information on the channel as it is publicly logged and viewable by all. If absolutely needed, feel free to send a private message to your recipient.
Getting into the channel
Anyone can just enter the channel, usually through any IRC client or via Freenode's webchat.