Help:IRC

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IRC is the preferred discussion platform for Wikimedia Cloud Services.

The main channel is called #wikimedia-cloud connect and it's hosted on the freenode network (all discussions are publicly logged).

For general information about IRC usage in other Wikimedia projects, see m:IRC.

Code of Conduct

By participating in the IRC channel you agree to adhere to the Code of Conduct for Wikimedia technical spaces.

We also encourage everyone to follow the Technical Engagement Social Norms.

What to do there

#wikimedia-cloud connect is a help channel for anything related to services provided by Wikimedia Cloud Services.

Things you can do there:

  1. Ask for help about the provided services (Toolforge, Cloud VPS, Data Services, etc.)
  2. Request attention for a bug filed in Phabricator
  3. Ask for access to a specific project

The occasional off-topic discussion about real life and events at Wikimedia is permitted in moderate quantities.

Forbidden behavior

Additionally, there are certain rules we strictly enforce to create a healthy discussion environment:

  1. No spamming/advertising
  2. No shouting (i.e. using all capital letters for every word)
  3. No pasting code snippets longer than 2-3 lines (use a pastebin for that)

People who are persistently disruptive may be temporarily or permanently banned from the channel.

You should also avoid publishing any kind of potentially personal information on the channel as it is publicly logged and viewable by all. If absolutely needed, feel free to send a private message to your recipient.

Accessing the channel

The channel is open to anyone so first make sure you can connect to Freenode using an IRC client or via Freenode's webchat.

Once connected just type /join #wikimedia-cloud and that should be it!

Status updates

You can access the #wikimedia-cloud-feed connect channel if you want to know about:

  • Updates to Phabricator tasks
  • Updates to change requests in Gerrit
  • Infrastructure alerts

In this channel, you will find various bots relaying that type of information (wikibugs, icinga-wm, shinken-wm, and stashbot).

Additional information