Wikimedia Cloud documentationThis is a documentation page for Wikimedia Cloud. If you can improve it, please do that. You can also request help on #wikimedia-cloud connect. For all documentation pages, please see the List of all documentation pages for Wikimedia Cloud. If you are seeking a help with a specific project, please contact the project owners.
This page explains how to gain access to this wiki and thereafter access Wikimedia Cloud VPS instances (see Terminology), for example to ssh into one to run terminal commands.
The same key and password also let you access our git repositories located at https://gerrit.wikimedia.org/.
This is not about Wikimedia production cluster access, for that, please see production shell access.
- 1 Prerequisites
- 2 Accessing public and private instances
- 2.1 Accessing Toolforge instances
- 2.2 Accessing instances with ProxyCommand ssh option (recommended)
- 2.3 Accessing instances with a graphical file manager
- 2.4 Accessing instances using agent forwarding
- 2.5 Accessing services using port forwarding
- 2.6 Accessing web services with an http proxy
- 2.7 Accessing web services using a SOCKS proxy
- 2.8 Troubleshooting
- 2.9 Banners
- 3 Rights
- 4 Puppet
- 5 Access FAQ
- set up an SSH key if you do not already have one.
- Create an account on this wiki (Wikitech) and log in to this wiki.
- After logging in, upload your public ssh key to Wikitech.
- Also log in to gerrit using the same username and password. Click your name in the upper-right corner, choose Settings > SSH Public Keys, and upload your public key there as well.
Accessing public and private instances
Most Cloud VPS instances are not visible on the internet, so a hostname like
host.project.eqiad.wmflabs means nothing to your local computer. To access them, you must proxy through another machine that is visible to the Internet and knows about the Cloud VPS internal network; we name these "bastion" instances. Everyone who is in a project has access to the bastion machines.
Almost everyone should proxy through
primary.bastion.wmflabs.org. The Wikimedia operations team must use
Accessing Toolforge instances
Accessing Toolforge instances can be done using a command like:
ssh -i private_key email@example.com where you replace
user with your username on Toolforge, and you replace
private_key with the path to your private key file.
After logging onto Toolforge, most actions should be conducted using a Tools project account. To do that, use the
become command. For instance, if your tool is called
my_project, after logging onto the Toolforge servers, run
become my_project. This will ensure you have proper read and write access to files belonging to your tool. You can also use commands like jsub to submit jobs, etc.
Accessing instances with ProxyCommand ssh option (recommended)
You can tell ssh to access Cloud VPS machines by proxying through a bastion instance.
Using this configuration, it's possible to directly connect to your instances ( note: you need ssh version >= 5.4 in order to use the
Add this to the bottom of your local
Host * UseRoaming no Host *.eqiad.wmflabs ProxyCommand ssh -a -W %h:%p <your-shell-name>@primary.bastion.wmflabs.org Host *.wmflabs User <your-shell-name> Host * !gerrit.wikimedia.org Ciphers firstname.lastname@example.org,email@example.com,firstname.lastname@example.org,aes256-ctr,aes192-ctr,aes128-ctr KexAlgorithms email@example.com,diffie-hellman-group-exchange-sha256
The ssh proxy command,
-a, is a security safeguard that makes sure you never forward your ssh keys to Cloud VPS. If you are using a non-default ssh key, the next two lines should come right after User your-LDAP-shell-name and refer to the location of the ssh key you want to use for Cloud VPS.
UseRoaming no option mitigates a serious OpenSSH bug that became known in January 2016.
The chacha20 and GCM ciphers are only supported in OpenSSH 6.4 and later. If you run an older version of ssh, you can either update to a more recent version or modify the configuration to use:
Ciphers aes256-ctr,aes192-ctr,aes128-ctr KexAlgorithms diffie-hellman-group-exchange-sha256 IdentityFile <key-filename> IdentitiesOnly yes
Now you should be able to run the following directly from your local computer:
Accessing instances with a graphical file manager
You can directly connect to your Cloud VPS instance (through the bastion) via ssh with a graphical file manager.
- Windows: PuTTY and WinSCP.
- Linux (Gnome/KDE), the setup described above (Using ProxyCommand ssh option) is a prerequisite. Afterwards, you can connect like so:
- Gnome: In Nautilus, File -> Connect to server -> Type SSH, enter the instance's host name your-instance.eqiad.wmflabs and connect. In Nautilus version 3.6 and newer, use "Connect to server" and enter ssh://your-instance.eqiad.wmflabs as the address.
- Mac: Using sshfs you can mount a folder on labs to an (empty, existing) local folder for browsing with your favourite file browser. sshfs can be installed e.g. from the osxfuse project or from macports (port install sshfs). To write to folders where you have only group permissions, such as projects, you can specify defer_permissions:
sshfs -o defer_permissions your-instance.eqiad.wmflabs someLocalFolder
Accessing instances using agent forwarding
ProxyCommand doesn't work,
you can use an SSH agent, and forward that agent when connecting to the bastion instance so that from it you can ssh to particular Cloud VPS instances. For example:
- On your local system:
eval `ssh-agent` ssh-add ~/.ssh/your_key_file # (for instance: ~/.ssh/id_rsa ) ssh -A firstname.lastname@example.org
- Then on bastion:
The above would let you ssh into your instance; note that FQDN isn't completely necessary; you can also just use ssh your-instance from within bastion.
If you already use ssh or an ssh agent to connect to other hosts, you should consider using a separate agent for your Cloud VPS key to avoid exposing your other keys to the Cloud VPS hosts. Also (depending on your operating system) you may want to purge keys that are automatically loaded using ssh-add -d after creating the agent. This article on ssh-agent may be helpful in that regard.
See Help:Putty for using PuTTY on Windows.
Accessing services using port forwarding
If your instance doesn't have a public IP address, but you need to access a service on it, you can use port forwarding. For instance, here's how you would access a web service:
On your local system
requires port 80 and 8080 to be part of the security group rules for the instance (managed via Horizon)
ssh email@example.com -L 8080:your-instance:80 # Using agent forwarding to connect to bastion ssh firstname.lastname@example.org -L 8080:your-instance:80 -A
Accessing web services with an http proxy
The easiest way to expose a web server to the public is via an HTTP proxy. This will provide public access to selected ports (generally just port 80) on an instance.
Accessing web services using a SOCKS proxy
If you need web access to an instance but do not wish it to be open to the public, a SOCKS proxy will allow you to set up access that's limited to your ssh bastion login.
Setting up the proxy
A SOCKS proxy makes it possible to connect directly to a Cloud VPS instance from your browser's location field, so browsing to http://your-instance.eqiad.wmflabs:8080 will work.
- On your local system:
ssh email@example.com -D 8080
- Configure your computer to use localhost:8080 as a SOCKS proxy. You can configure this in a few different ways (whichever fits you best):
- On a Mac, open System Preferences > Network > Advanced > Proxies. Tick "Socks Proxy" and enter localhost and 8080. After saving and applying this you can browse to http://your-instance.eqiad.wmflabs:8080 in the browser.
- If you use foxy proxy (a Firefox, IE or Chrome add-on), you can use the pre-defined URL pattern defined here. After adding the URL patterns, you'll also need to edit the defined proxy to specify localhost as the host and 8080 as the port.
Troubleshooting the proxy
Test to see if the proxy is working:
- load http://whatismyipaddress.com/. If you see your own IP address, your browser is not sending traffic through the proxy. If you see 188.8.131.52, the browse is correctly sending traffic through the proxy.
- If you see a Server Not Found error when you browse to http://your-instance.eqiad.wmflabs you may need to tell your browser to use remote DNS instead of local.
- To do this on Firefox, point your browser at about:config and search for network.proxy.socks_remote_dns. If it is set to false double click on the row to set it to true.
In general, adding ssh option -v, -vv, or -vvv may help identify possible issues.
#when using Agent Forwarding ssh -Av firstname.lastname@example.org #when using ProxyCommand ssh -v your-instance.eqiad.wmflabs
Permission denied (publickey)
- Make sure you have uploaded the correct ssh key to your preferences
- Use lowercase letters for your username
- Your ssh user name is your instance shell account name name (see User Profile > Basic Information in your WikiTech account's Preferences page). It is not necessarily the same as your account's username
Connection closed by remote host
- Make sure you have uploaded the correct ssh key to your preferences
- Make sure your account is a member of the Shell users group, check your preferences (Basic information > Member of groups) section. If your account is not a member of Shell users group, ask on the #wikimedia-cloud connect or file a phabricator task and you will be added. See Note below to know why!
- Note: Shell users can log in to the Cloud VPS instances via ssh. The 'shell' user group is usually granted automatically upon joining a project, but can also be added and removed manually by bureaucrats. Removal will result in an account being disabled to ssh into Cloud VPS instances.
- If you have access to other ssh servers, can you connect to them? If not, then there may be an issue with your ssh client.
- If you use Windows, is Pageant set up with correct keys and running?
- Contact a Wikimedia Cloud Services admin via #wikimedia-cloud connect IRC and let them know about your issue.
They can look into the following :
- make sure your username is in the bastion project - on the Special:NovaInstance page you should see “bastion” as one of the options under the project filter.
- clear any cache settings or deny host settings that may also prevent you from ssh’ing into bastion.
Blocking connection on OS X with no error message
If you are running OS X and your ssh connection blocks without any error message (while pinging the server works), try
and then ssh again. This will unset the socket to ssh-agent.
Permission denied (publickey)
- Make sure the instance build has actually completed.
Look in the console output for “Finished puppet run”, BEGIN SSH HOST KEY FINGERPRINTS and BEGIN SSH HOST KEY KEYS output.
- If using Using agent forwarding, make sure you ssh’d into Bastion with the -A option.
If you log into any instance apart from bastion, ssh will display:
If you are having access problems, please see: https://wikitech.wikimedia.org/wiki/Access#Accessing_public_and_private_instances
This message cannot be suppressed, and you need to manually filter it if you want to process the output.
Sign up for an LDAP account here: Request account (you will be asked to enter the new account's information)
After creating an account, you can:
Once you add a key, you'll be able to log into the instance of any project you are a member of. Have a current project member, or an admin user add you to a project.
To create instances within a project, you'll need to have a projectadmin on the project, or an admin add you to the projectadmin role for that project.
After logging in, you can also access Gerrit; if you wish to do git checkouts of the puppet repositories, you'll need to log into Gerrit, and add your SSH key there as well. Note: it would be nice if Gerrit could use LDAP for its SSH keystore, instead of its database; I've opened a bug for this, if you'd like to help, please add that feature to Gerrit!
If you are a member of a project (to check, see https://tools.wmflabs.org/openstack-browser/project/projectName and expand the list of Users) then you can:
- ssh to project instances
If you are a Project Admin, you can:
- Allocate and associate public IP addresses, and add public DNS entries to instances
- Manage security groups and rules.
- Create or manage instances.
- Manage available puppet classes and variables.
- Manage sudo policies.
- Manage project and project role membership.
In addition to all actions that projectadmins can do, cloudadmins can:
If you are a wiki admin, you can:
Cloud VPS instances are configured from the operations/puppet repository and branch 'production'.
To trigger a puppet update, run: sudo -i puppet agent --test --verbose
The cron job that updates the master puppet repo in the Cloud VPS cluster runs every minute. So your change got merged in, you will have to wait a bit.
- Q: How do I get access to Cloud VPS?
- A: See the Getting Started guide.
- Q: I just want git access; I don't care about wikitech or Cloud VPS. How do I get Git access?
- A: Wikitech, Gerrit, Phabricator, Cloud VPS, Toolforge, and other services all use the same LDAP account backend for authentication. See the Getting Started guide to create your LDAP account.
- Q: I was added to a group that gives me access to something in git, but it isn't working, what's wrong?
- A: Once you have been added to the group, you need to log out of gerrit, then back in. Gerrit pulls its groups from LDAP, but caches them. Logging out, then back in re-synchronizes your groups, and thus clears the cache.
- Q: How do I add a new tool to Toolforge or migrate a tool from the toolserver to Toolforge?
- A: See the Toolforge sections in the Getting Started guide. To migrate a tool, or for general insight, read these instructions from User:Magnus Manske.