Site Reliability Engineering (SRE)
The team is responsible for developing and maintaining Wikimedia's production infrastructure. Previously known as Technical Operations, they are in charge of making sure all Wikimedia's sites and services used by the general public (including MediaWiki and all associated services) run reliably, securely, and with high performance.
- If you need help from SRE and it is an emergency, you can page us via https://klaxon.wikimedia.org.
- If it is not an emergency, but do not know which team is responsible for your question, just open a generic task on Phabricator in the SRE project and our Clinic Duty engineer of the week will route it.
The Foundation has a number of sub-teams within SRE, each responsible for different areas:
Check SRE Team Requests to see most how to see most common types of requests.