User:Solar/RMA
Ship To:
Silicon Mechanics
9100 15th Place South
Suite A
Seattle, WA 98108
Attn: Relevant RMA
Newer RMAs
| RMA# | Server Serial Number | Server Name | Item | Comments | Status | Sent Track | Return Track (Fedex Ground unless stated) | |
|---|---|---|---|---|---|---|---|---|
| 12859-1 | 12603 | moreri | Drive | Failed drive | Complete | ? | ? | |
| 12862-1 | 12604 | zwinger | Drive | Failed drive | Complete | 723123356005 | ? | |
| 12403-1 | 20088 | srv119 | Drive | Drive DOA | Complete | 723123355248 | 426422560010789 | |
| 12286-2 | 20089 | srv118 | 2 Drives | Both failed verification | Complete | 717704400217 | 426422560010789 | |
| 12286-1 | 20089 | srv118 | Motherboard | No raid bios | replaced | 723123354973 | 426422560010628 | |
| 12223-1 | 18052, 18060 and 18546 | sq3, srv51, srv54 | 3 Motherboards | Faulty raid | replaced | 723123354973 | 426422560010628 | |
| 12223-2 | 18052 | srv51 | drive | failed drive | Complete | 723123355400 | 426422560010840 | |
| 12118-1 | 18566 | srv80 | Disk | Bad sectors | Complete | 723123354399 | 426422560010239 | |
| 12079-1 | 16176 | srv20 | Disk | Bad sectors | Complete | 723123354230 | 426422560010130 | |
| 11953-2 (Wikia) | 19517 | box7 | Motherboard | Failed raid controller | Complete | 723123354105 | 426422560010031 | |
| 11953 | 18045 | srv56 | Motherboard | Failed raid controller | Complete | Nothing Shipped | Nothing Shipped |
Older RMAs
| RMA# | Server Serial Number | Server Name | Item | Comments | Status | Sent Track | Return Track (Fedex Ground unless stated) | |
|---|---|---|---|---|---|---|---|---|
| 3397 | 11767 | ixia | Drive | Failed raid | Complete | 468824752364704 | ||
| 3293 | Multiple | Multiple | Memory (4x) | MCE Errors | Complete | 1Z9Y393Y1366450782 | 426422560007499 | |
| 3274 | 14784 | anthony | Drive | Bad Blocks | Complete | 1Z9Y393Y1366450782 | 426422560007499 | |
| 3163 | sq7 | Drive | MCE errors | Complete | 723123349507 | #426422560002081 | ||
| 3134 | sq3 | Memory, 2X | Would not initialize | Complete | 723123349507 | #426422560002061 | ||
| 3087 | SM18047 | srv55 | Memory | MCE Errors | Fixed, Complete | 426422560001053 | ||
| 3080 | SM15147 SM15146 | srv5 srv10 | Harddrive | Failed, and bad blocks | Complete | 723123348680 | 426422560000995 | |
| 3055 | 1X 10k rpm Harddrive | Complete | 723123348680 | 426422560000995 | ||||
| 3034 | SM18140 | amane | Raid Controller | Overheating BBU | Complete | 1Z9Y393Y1365973157 | 426422560000995 | |
| 3011 | SM12605 | Yongle | 1 Stick of memory | One stick of bad memory | Complete | 1z9y393y1366183884 | 468824721358161 | |
| 2910 | SM13360 SM14438 | Ariel, webster? (I thought it was another one) | 4 Harddrives | Rebuilt both raid arrays | Complete | 1Z9Y393Y1356366508 | 468824721358185 | |
| 2935 | SM17408 | srv42 | 2 Sticks of memory | Memory advance replaced (2 sticks 12847 not 12127) | Complete | 1z9y393y1366739891 | 468824721358161 | |
| 2950 | SM15145 | srv9 | 1 stick of memory 12091 | (overnight for original rma 2946) | Complete | 1z9y393y1367762738 | 468824721358161 | |
| 2946 | SM15145 | srv9 | 1 stick of memory 12091 | (ground shipment, by mistake) | Not used. Complete | 1z9y393y0367602367 | 468824721358161 | |
| 2953 | SM14438 | webster | 2 Harddrives | Raid rebuilt. | Complete | 1z9y393y1367890153 | 468824721358178 | |
| 2927 | SM16369 | adler | 8 sticks of memory (12127) | replaced | Stable, complete | 426422560001053 | ||
Support Tickets
| Ticket # | Server Serial Number | Server Name | Item | Comments | Status | Sent Track | Return Track | |
|---|---|---|---|---|---|---|---|---|
| Ticket # 10728 | SM16185 SM15150 | srv26, srv2 | Systems overheating / crashing | No reports of further overheating | ||||