Incident documentation/20160925-ores

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Summary

At September 25th, ORES service had higher ~14%) timeout ratio for six hours. Because it ran out space due to too verbose logging.

Timeline

  • Sept 25 10:34:40 UTC 2016: icinga test on ORES failed due to timeout.
  • 14:13 UTC: phab:T146581 is created.
  • 16:03 The fix deployed in labs.
  • 16:26 The fix deployed in prod.

Conclusions

We should have better monitoring disk space and be careful on verbosity of production services logs

Actionables