This is a short (<= 1 paragraph) of what happened. Please ensure to remove private information.
This is a step by step outline of what happened to cause the incident and how it was remedied. Please ensure to remove private information.
What weakness did we learn about and how can we address them?
Explicit next steps to prevent this from happening again as much as possible, with Bugzilla bugs or RT tickets linked for every step.
put them here