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You're required to choose a shell account name. It must start with a-z, and can only contain lowercase a-z, 0-9, and - characters.

  • If you already had a SVN account with the same username, ask it to be created manually by sending this information to ops-requests@rt.wikimedia.org.
  • If that's not the case, ask someone to verify from a labs instance whether the shell username is taken, by issuing the command groups $username on a shell.

<loginend> Note:

  • The error message "There was either an authentication database error or you are not allowed to update your external account." generally indicates an invalid shell account name was used (see bug 16524).

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